The Danger of Humanizing AI
Is it reasonable to speak about artificial intelligence and other technology in human terms? How does this affect our relationship with technology and ourselves?
In late 2022, Airbnb hosts using the platform’s Smart Pricing tool were consistently lowering their prices and outperforming their peers. At the same time, regulators were investigating RealPage, a company whose rent pricing algorithm allegedly contributed to rising rents through shared competitor data. Welcome to the murky world of algorithmic pricing.
Across industries, firms are turning to algorithms to set prices faster and more efficiently. But this shift raises a critical question: Can algorithms, even unintentionally, collude?
Algorithmic pricing comes in several forms, each with different implications for competition:
To understand the risks, we must distinguish between explicit and tacit collusion:
Tacit collusion is much harder to detect and not illegal unless supported by clear evidence of coordination. The challenge is that algorithmic pricing, especially with adaptive AI, can produce similar outcomes, even when firms have no intent to collude.
RealPage, a rent-pricing software provider, is currently under scrutiny for its role in potentially driving up rental prices. Unlike many algorithms that rely solely on public data, RealPage collects sensitive, non-public information from competing landlords (such as occupancy rates and pricing), then uses it to forecast demand using ML algorithms and recommend rent levels.
The controversy lies in how those data are used. Predicting demand isn’t new or inherently anticompetitive. As seen in Airbnb’s Smart Pricing tool, better demand forecasting can lead to more competitive pricing and better outcomes for consumers and sellers alike. But RealPage’s approach differs: it relies on competitor data that individual firms would not typically share, potentially allowing landlords to align prices indirectly.
Here, the algorithm is not coordinating prices explicitly, but it may be producing similar results—higher, more uniform prices across competitors—without overt agreement. This raises a difficult legal question: Does pooling sensitive competitor data through a third party amount to coordination?
There’s no clear answer. But RealPage illustrates how collusion risks don’t always stem from complex algorithms. The concern here isn’t algorithmic intelligence, it’s that shared, sensitive data may act as a conduit for indirect coordination, even in the absence of any intent to collude.