Artificial Intelligence - Articles

Tepperspectives is the heart of thought leadership for the Tepper School of Business at Carnegie Mellon University. Tepper school faculty and other experts share their research, innovations, and ideas for The Intelligent Future℠.

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Opinion

AI in the Classroom: Build Skills, Not Shortcuts

Professor Emily DeJeu argues that general-purpose AI tools like ChatGPT can hinder student learning by encouraging shortcuts, but custom-built AI systems designed for pedagogy are proving effective at amplifying skill-building and deep engagement.

Opinion

Does Generative AI Improve Productivity?

Tepper School Professor Zoey Jiang argues that generative AI can make less-skilled workers more productive, but experts or highly skilled workers may see productivity decline. However, strategies such as upskilling, tailored tool design, and continuous feedback can help companies better integrate AI.

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Opinion

Zestimate and Fairness: Can Biased Algorithms Improve Equity?

Yan Huang reveals how Zillow's Zestimate, despite occasional algorithmic bias and varying accuracy across neighborhoods, benefits both buyers and sellers in underserved areas by reducing market uncertainty and improving transaction outcomes, even potentially lessening existing inequality compared to human-only systems.