Artificial Intelligence - Articles

Tepperspectives is the heart of thought leadership for the Tepper School of Business at Carnegie Mellon University. Tepper school faculty and other experts share their research, innovations, and ideas for The Intelligent Future℠.

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Opinion

Does Generative AI Improve Productivity?

Tepper School Professor Zoey Jiang argues that generative AI can make less-skilled workers more productive, but experts or highly skilled workers may see productivity decline. However, strategies such as upskilling, tailored tool design, and continuous feedback can help companies better integrate AI.

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Opinion

Zestimate and Fairness: Can Biased Algorithms Improve Equity?

Yan Huang reveals how Zillow's Zestimate, despite occasional algorithmic bias and varying accuracy across neighborhoods, benefits both buyers and sellers in underserved areas by reducing market uncertainty and improving transaction outcomes, even potentially lessening existing inequality compared to human-only systems.

Opinion

Building AI Fairness by Reducing Algorithmic Bias

Emily Diana explores algorithmic bias in machine learning and outlines three intervention stages: pre-processing, in-processing, and post-processing to mitigate algorithmic discrimination.