Artificial Intelligence - Articles

Tepperspectives is the heart of thought leadership for the Tepper School of Business at Carnegie Mellon University. Tepper school faculty and other experts share their research, innovations, and ideas for The Intelligent Future℠.

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Feature

How AI is Enhancing Human-Driven Decisions

Advances are sparking a revolution in innovation and supercharging humanity’s ability to solve problems once thought to be unsolvable.

February 19, 2024

An illustration of a man imagining he possibilities of using artificial intelligence

Opinion

Salesforce’s AgentExchange: Can AI Agents Replace Human Judgment in Sales and HR?

Salesforce's AgentExchange, while promising AI-driven automation, must be implemented in a way that ensures AI agents serve as a true support tools rather than drivers of short-term, potentially detrimental gains.

May 18, 2025