Artificial Intelligence - Articles

Tepperspectives is the heart of thought leadership for the Tepper School of Business at Carnegie Mellon University. Tepper school faculty and other experts share their research, innovations, and ideas for The Intelligent Future℠.

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Opinion

Does Algorithmic Pricing Carry a Risk of Price Collusion?

Dr. Param Vir Singh looks at how algorithmic pricing, from simple rule-based systems to advanced AI, is transforming industries and raising questions about unintentional collusion and data-sharing practices.

An illustration of a man imagining he possibilities of using artificial intelligence

Opinion

Salesforce’s AgentExchange: Can AI Agents Replace Human Judgment in Sales and HR?

Salesforce's AgentExchange, while promising AI-driven automation, must be implemented in a way that ensures AI agents serve as a true support tools rather than drivers of short-term, potentially detrimental gains.

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Opinion

Writing, Context, and Generative AI

Generative AI is good at ideas and organizing information, but its lack of contextual awareness, consciousness, and intent limits its usefulness for complex writing. Instead, AI is best as a tool for writers to brainstorm, plan, and organize ideas rather than write complete documents.